TERMS OF SERVICE

The domain agcollectivewear.com (“Site”) is owned and operated by AG Collective LLC.Throughout the site, the terms “we”, “us” and “our” refer to AG Collective LLC. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Eligibility and Use of website

Users must be of legal age in their country of residence
Use of the website for illegal or unauthorised purposes is strictly prohibited
Any violation of applicable laws or these terms may result in immediate termination of services

Products & Availability

Certain products may be available exclusively online
Product availability is subject to change without notice
We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion
Product images and colours are displayed as accurately as possible; variations may occur due to screen settings

Pricing, VAT

Prices are subject to change without prior notice
5% VAT is applicable as per UAE law

Orders & Billing

We reserve the right to refuse or cancel any order
Orders may be limited per customer, household, or address
Customers must provide accurate and up-to-date billing and account information
In case of incorrect pricing or typographical errors, we reserve the right to cancel orders and issue refunds

Payment Methods

Cash on Delivery (COD) is only applicable.
Only UAE deliveries: 2-4 working days
Delivery timelines are estimates and may vary

Returns & Exchanges

Products are eligible for exchange strictly according to our Exchange Policy. Certain items may not be eligible due to hygiene or promotional restrictions. No Refunds are allowed.

User Content & Feedback

Any feedback, comments, or submissions may be used by AG Collective without restriction
Users must not submit unlawful, offensive, misleading, or copyrighted content
We reserve the right to remove content that violates these terms

Third Party links & Tools

Our website may include links to third-party websites
We are not responsible for third-party content, services, or transactions
Use of third-party tools is at your own risk

Privacy & Security

Personal information is handled in accordance with our Privacy Policy
We use SSL encryption to protect payment and personal data
Credit/debit card details are never stored or shared

Disclaimer & Limitation of Liability

We do not guarantee uninterrupted, error-free service
AG Collective shall not be liable for any direct or indirect damages arising from the use of the website or services