PRIVACY POLICY

Welcome to AG Collective LLC.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.agcollectivewear.com, interact with us, or make a purchase.

Through this document, we wish to make you feel at ease while using our websites, and not hesitate while sharing important information with us. We like to make you aware that by using our website, you are agreeing to the collection of certain data.

Do contact us with your questions or concerns about privacy on this website.

Information that may be collected from you

Agcollectivewear.com collects the details provided by you on registration, together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

Kindly note that agcollectivewear.com does not collect your payment card details (ie, Credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, and encrypted using an industry-strength cypher, and are securely transmitted to your card issuer for obtaining an authorised decision. At no time during the purchase process or thereafter agcollectivewear.com have access to, or store, your complete card account information.

We may collect the following types of information:

Name
Phone number
Email address
Delivery address
Products purchased
Order details
Payment method (Cash on Delivery or online payment)
Device information (IP address, unique IDs, browser type, geographic location)
Website usage data (via cookies or analytics tools)
Information submitted as part of the survey
Records of correspondence with you by telephone, email, live chat, social or otherwise

When/How do we collect this information

We will collect anonymous traffic information from you when you visit our website.

We collect personally identifiable information from you when you register with us or when you transact as a guest. During registration, you are required to provide us with your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests, etc.). Upon registration, users may receive communications from agcollectivewear.com (eg, Newsletters, updates). Even when you transact as a guest we collect identifiable information (such as name, email address, date of birth, billing address, delivery address, pin code, mobile number etc.)

We use this information to contact you about the services you are using on our website and services in which you have expressed interest.

When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfil your requested service. You must provide contact information (such as name, email, and shipping address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We are the sole owners of your information collected by us at different points on our website.

How is this information used

We use your information to send you:

Password reminder and registration confirmation
Special offers
Changes in service policies or terms of use
Event-based communications such as order information, renewal notices, invites, reminders etc.
Improve personalised features on our websites to enhance your shopping experience
To contact you for your account/profile related matters or any other reason as may be necessary
To provide the services requested by you example, deliver merchandise ordered by you
To preserve social history as governed by existing law or policy
To process payments and transactions
To fulfil orders and process refunds
For analytics, market research, and business development
To handle any disputes that may arise
To comply with legal obligations

Who do we share your information with

We do not share or rent your information with third parties except our agents and alliance partners.

AGENTS:

We use the services of our enabling partners, such as outside shipping companies, resellers, and business associates, to fulfil orders, and credit/debit card processing companies to process the payment for goods and services ordered from the agcollectivewear.com website. These entities do not retain, store, share or use personally identifiable information for any other purposes.

ALLIANCE PARTNERS

We will share your information with our alliance partners who work with us or on our behalf to help provide you with the services. An alliance partner is a company or an individual who owns and manages (wholly or part) online content on their websites powered by agcollectivewear.com.

We share email addresses with agents and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the service.

We do not rent, sell or share your personal information, and we will not disclose any of your personally identifiable information to any other third parties unless:

Required by special circumstances such as compliance with subpoenas, court orders, requests/orders from legal authorities or law enforcement agencies requiring such disclosure;
To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of agcollectivewear.com terms of use or to defend against legal claims;
We have your permission.
To provide products or services you have requested

What choices are available to you regarding the collection, use and distribution of your information

You can accept or decline cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to www.agcollectivewear.com

What security procedures are in place to protect information from loss, misuse or alteration

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on agcollectivewear.com, your agcollectivewear.com ID and Password are required in order to access your profile information.

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorised personnel and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree to the AG Collective. will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

All information gathered on agcollectivewear.com is securely stored within the agcollectivewear.com-controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet, and, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.

Policy Updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.

You can offer your views, suggestions, if any, by submitting the filled in feedback form online.